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Delete your account

Last updated 15 October 2026

You can permanently delete your Vielo account at any time — in the app, here on the web, or by email.

Delete it now

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Other ways

  • In the app: Profile → Settings → Delete account.
  • By email: write to privacy@vielo.in from the email address on your account, with your username. We confirm it's you, then delete the account within 30 days (usually within 2 working days).

What gets deleted

Immediately and permanently:

  • your account, email, password, date of birth and location;
  • your profile, posts, replies, stories, likes, reposts and follows;
  • your chats, messages, Quick Shots, call history and notifications;
  • every photo, video and file you uploaded, including age-verification photos.

Kept only where the law requires it: records of payments (for tax, up to 8 years) and reports about serious harm that we must keep for investigations. See the Privacy Policy.

Who we are

Company
Vielo Platforms
Address
Hyderabad, Telangana, India
Support
support@vielo.in
Privacy
privacy@vielo.in
Legal
legal@vielo.in
General
hello@vielo.in