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Refund Policy

Last updated 11 October 2026

Template text. Have this reviewed by a qualified lawyer for your jurisdiction before launch.

Vielo is currently free to use. There are no subscriptions, in-app purchases or hidden charges, so there's nothing to refund today.

Current pricing

Every feature (posts, reels, chats, calls, Nearby and dating) is free. We never ask for payment details.

If we add paid features

  • The full price, including tax, will be shown before you confirm a purchase.
  • No paid option will be pre-selected, and nothing will renew without you clearly opting in.
  • Cancelling will be as easy as subscribing, right from Settings.
  • This policy will be updated with the exact refund terms before any paid feature launches.

Your statutory rights

Nothing in this policy limits rights you have under consumer protection law where you live. Questions: support@vielo.in.

Who we are

Company
Vielo Platforms
Address
Hyderabad, Telangana, India
Support
support@vielo.in
Privacy
privacy@vielo.in
Legal
legal@vielo.in
General
hello@vielo.in