Refund Policy
Last updated 11 October 2026
Template text. Have this reviewed by a qualified lawyer for your jurisdiction before launch.
Vielo is currently free to use. There are no subscriptions, in-app purchases or hidden charges, so there's nothing to refund today.
Current pricing
Every feature (posts, reels, chats, calls, Nearby and dating) is free. We never ask for payment details.
If we add paid features
- The full price, including tax, will be shown before you confirm a purchase.
- No paid option will be pre-selected, and nothing will renew without you clearly opting in.
- Cancelling will be as easy as subscribing, right from Settings.
- This policy will be updated with the exact refund terms before any paid feature launches.
Your statutory rights
Nothing in this policy limits rights you have under consumer protection law where you live. Questions: support@vielo.in.
Who we are
- Company
- Vielo Platforms
- Address
- Hyderabad, Telangana, India
- Support
- support@vielo.in
- Privacy
- privacy@vielo.in
- Legal
- legal@vielo.in
- General
- hello@vielo.in